— CRM Loyalty Software
Everything you need to launch an effective CRM loyalty programRequest demo
Title Store Points Expires Scanned 3-for-2 Organic Tees La Penderie -30 Never 04/03/2019 11:12am Scan La Penderie 5 Never 04/03/2019 11:12am Scan La Penderie 5 Never 16/02/2019 10:32am Scan La Penderie 5 Never 04/02/2019 12:45pm La Penderie 10 Never 02/03/2019 11:45am Scan La Penderie 5 Never 02/03/2019 11:45am
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One platform, to run your loyalty, CRM and coupon marketing
Goody CRM loyalty gives you everything you need to organise, track and nurture your loyal customers
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Your CRM loyalty program doesn't need to be complex — it just needs to remove the need for all these messy integrations, spreadsheets or clunky tools that slow your marketing team down.
Our CRM loyalty program automates the task of enrolling all your loyalty program members or integrating with expensive CRM and POS systems.
It provides your marketing team, with an overall view of your customer base, without all the fluffy stuff. Giving your marketing team, the exact details they need to better tailor their marketing mix and create an engaging rewards program.
Your member's interactions are tracked automatically. Integrating your Goody CRM with cloud-POS applications provides you with a whole new level of customer data, tying real transaction and SKU level data to member accounts.
Gain a total view of your customer base, in one place
Get an update-to-the minute view of your customer base, by store or individual rewards program member.
Sort your members by customer lifecycle stage, point balance or visitation history over any time period.
Search members by name, email, phone or stage. Increase a customer's point balance directly within the software, or add a coupon offer to your customer's account.
Automatically calculate customer lifetime value
Easily report on customer lifetime value at a group level or by individual member account.
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Merge real-time customer feedback to your customers
Collect NPS scores and customer feedback in real-time and save these to your customer records. As time goes on, all your customer feedback will be saved against individual customers accounts.
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Set alerts based on staff or customer activity
Are you handing out too many points or rewards? Set up fraud alerts to prevent shrinkage and theft. Save and display alerts for each customers account.
Get started today!
Whether you're looking to reward your regulars or automate your loyalty marketing, Goody can help.Request demo